Aubrey Law LLC ("Aubrey Law," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have. It applies to information collected through our website, our intake and scheduling forms, our text message (SMS) program, and our delivery of legal services.
This Privacy Policy is not a substitute for the attorney-client relationship or the confidentiality protections that apply to client communications under applicable law and the Massachusetts Rules of Professional Conduct.
We collect information you provide directly to us and information collected automatically when you use our website.
We use the information we collect to: provide legal services and communicate with you about your matter; respond to inquiries and schedule consultations; send appointment reminders, case status updates, document-signing notifications, billing and payment communications, and other service-related messages; operate, maintain, and improve our website and services; and comply with our legal, ethical, and regulatory obligations.
If you provide your mobile number and consent to receive text messages, we may send you appointment reminders, case and matter status updates, document and signing notifications, billing and payment reminders, and general client-service messages.
Consent is not a condition of purchasing or receiving any legal service. Message frequency varies depending on your matter. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, and you can reply HELP for assistance.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties. We share information with vendors only as described in Section 5 and only as needed to deliver the messages and services you have requested.
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, or disclosure. Client communications and information are further protected by attorney-client privilege and the confidentiality obligations imposed on attorneys. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
We do not sell your personal information. We do not share your information for third-party marketing. We may share information in the following limited circumstances:
As stated above, SMS consent and mobile opt-in information are never shared with any third parties or affiliates for any purpose, including marketing.
Our website may use cookies and similar technologies to operate the site and understand how it is used. You can set your browser to refuse cookies or alert you when cookies are being sent; some features of the site may not function properly without them.
We retain personal information for as long as necessary to provide our services, maintain client files in accordance with our professional and ethical obligations, comply with applicable law, and resolve disputes. Client file retention follows applicable Massachusetts recordkeeping requirements.
You may request to review or update the personal information we hold about you, opt out of text messages by replying STOP, and unsubscribe from non-essential email communications using the unsubscribe link or by contacting us. Certain communications related to your active legal matter are necessary to our representation and may continue even if you opt out of non-essential messages.
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. The "Effective Date" above indicates when it was last revised. Material changes will be posted on this page.
If you have questions about this Privacy Policy or our privacy practices, contact us at: